Riverside Score
Third-Party Subprocessors
Third-Party Subprocessors
Current as December 6, 2023
Riverside Assessments, LLC dba Riverside Insights (“Riverside”) engages the third parties listed below (each, a “Subprocessor”) to process personal data on behalf of Riverside’s customers. Riverside engages Subprocessors pursuant to written contractual arrangements that detail the measures that the Subprocessors will take to protect customer data and comply with applicable data protection laws. Not all Subprocessors may be involved in delivering the Riverside products and services that you use, so please consult the “Applicable Platforms” column to determine which Subprocessors are applicable to you.
Further information relating to sub-processor security measures can be found via the external links in the “Security and Supplemental Information” column. This list may change over time, so please revisit this page for updates.
If you have questions about Riverside’s Subprocessors or about our data privacy practices more generally, please contact Riverside at [email protected].
| Subprocessor | Applicable Platforms | Nature and Purpose of Processing | Personal Data Categories | Processing Location | Security and Supplemental Information |
| Amazon Web Services, Inc. (AWS) |
| Cloud Hosting Provider | Personal data contained in user accounts, including staff/examiner and student/examinee data | USA | |
| BigCommerce | Enterprise Application | Order Placement and Order Management | Account holder information (does not process student/examinee data) | USA | |
| BigCommerce B2B Edition | Enterprise Application | Ordering and Account Management | Account holder information (does not process student/examinee data) | USA | |
| Clever, Inc. |
| Single | Personal data contained in user accounts to provision/roster individuals | USA | |
| Freshworks Inc. |
| Customer and Technical Support | Personal data contained in user accounts for purposes of providing customer and technical support | USA | |
| HubSpot Inc. | Enterprise Application | Customer Relationship Management & Marketing | Account holder information (does not process student/examinee data) | USA | |
| Internet Testing Systems, LLC (ITS) | Riverside DataManager | Online Testing Platform Component | Personal data contained in user account for the delivery of assessments to students | USA | |
| NCS Pearson, Inc. (Pearson) | Riverside DataManager | Answer Document Scanning | Personal data contained on students’ paper answer documents for purposes of providing scored assessment results | USA | |
| Oracle Corporation (NetSuite) | Enterprise Application | Customer Relationship Management & Order Management | Account holder information (does not process student/examinee data) | USA | |
| Progress Software Corporation (Progress) |
| Assessment Results Reporting | Personal data contained in user account for purposes of providing scored assessment results for students | USA | |
| Rackspace Technology Global, Inc. (Rackspace) | Riverside DataManager | Cloud Hosting Provider | Personal data contained in user accounts, including staff and student data | USA | |
| Scantron Corporation (Scantron) | Riverside DataManager | Answer Document Scanning | Personal data contained on students’ paper answer documents for purposes of providing scored assessment results | USA |